System Maintenance
Resolved
Nov 04, 2025 at 10:40pm UTC
The upgrade was successful.
Thank you for your patience as we work to improve the resilience and security of our infrastructure.
Affected services
Actionable Insights portal
Launchpad for service Teams App
SmartPay Payment Automation platform
Digital Platform for Service (DPS)
Service Graph
OCPLM File Fetcher
Sierra Utility Platform
Created
Nov 04, 2025 at 09:00pm UTC
Please be advised that scheduled maintenance will be conducted on our services beginning at 1:00 PM PT on November 4th. The maintenance window is expected to last approximately 1 hour. Although we do not expect any service outages, you may experience intermittent performance or service interruptions during this time.
Thank you for your patience as we work to improve the resilience and security of our infrastructure.
Affected services
Actionable Insights portal
Launchpad for service Teams App
SmartPay Payment Automation platform
Digital Platform for Service (DPS)
Service Graph
OCPLM File Fetcher
Sierra Utility Platform