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Resolved

Smartpay Is Unavailable

Oct 19, 2026 at 8:45pm UTC
Affected services
SmartPay Payment Automation platform

Resolved
Oct 20, 2026 at 4:42pm UTC

We where able to fix the expired certificates and service has been restored

Updated
Oct 20, 2026 at 2:37pm UTC

The incident is still ongoing, we have a resolution plan and are awaiting approval and changes from out partners.

Updated
Oct 19, 2026 at 10:28pm UTC

We have traced the issue back to a TLS certificate that failed to renew. We are working with IT to get this renewed and hope to have the service restored shortly.

Created
Oct 19, 2026 at 8:45pm UTC

Smartpay payments links are currently unavailable. The team is investigating the issue and will post updates as they are available.