Smartpay Is Unavailable
Resolved
Oct 20, 2026 at 4:42pm UTC
We where able to fix the expired certificates and service has been restored
Affected services
Updated
Oct 20, 2026 at 2:37pm UTC
The incident is still ongoing, we have a resolution plan and are awaiting approval and changes from out partners.
Affected services
Updated
Oct 19, 2026 at 10:28pm UTC
We have traced the issue back to a TLS certificate that failed to renew. We are working with IT to get this renewed and hope to have the service restored shortly.
Affected services
Created
Oct 19, 2026 at 8:45pm UTC
Smartpay payments links are currently unavailable. The team is investigating the issue and will post updates as they are available.
Affected services